LUXAAF Inner Circle
📆 Request a Live
- Reference the Calendar
- Use the calendar above to find an open day that works for you.
- GRAY items are pending approval and BLUE items are scheduled.
- Use the Form
- Use the form above to submit a new request
- Wait for Approval
- A team member will reach out over DM.
- Your live is not considered scheduled until you hear from us.
- Go Live & Get Paid
- Optionally, you may hype up your live with Stories on the main luxapolish page in the days prior to going live.
- Go live, keeping your live 45-60 minutes.
- All payments will be sent via PayPal on the 10th of the month for the work done the month prior (same schedule as commission payouts).
💡 More Info
Responsibilities
- Protect Your Access to our IG
- You will have full access to our IG while you're a Social Educator. Please use this access responsibly! Make sure your phone is password protected.
- The password will be routinely changed and re-shared every 4 weeks.
- Support our customers following your live
- There's usually some questions following a live. When ending your live, let people know to DM us questions and watch the DMs for 15 minutes following your live to catch any questions.
- For the few days after your live, watch comments under your saved live and answer questions as you're able. Answer them from the Luxapolish account, but sign your name at the end of your comment.
Steps to Going Live
- Confirm
- A team member will reach out to you via DM the day before your live to confirm the time and make sure you’re able to log in without issue.
- Log In
- Use LastPass to log in. Note that the password is routinely revoked and re-shared every few weeks.
- Once You’re Live...
- Introduce Yourself: “Hi, this is [First Name], I'm a LUXA Affiliate. Welcome to another LUXA Live! Today I'm going to show you [XXX].” Start asking questions (even just asking where they’re joining from) to encourage engagement.
- Add Title: ie “Free Demo! Strengthen Natural Nails with Build”
- Pin a Comment: LUXA Live with @xxx - use code xxx for 10% off (hold the comment down to pin it)
- End Your Live
- Recap what you created and which products you used at the end.
- Check for last minute questions.
- Save Your Live
- Download video to keep a copy for yourself
- Then click share to IGTV. You MUST share/upload to IGTV.
- Include a description: (example) Watch and learn how to XXX. Products used: [list products]
- Add hashtags that you think would relate to the video.
Reminders!
- You’re a part of our team!
- LUXA is US (not them); “we” and “our”
- Answering Questions
- Check frequently for questions
- Repeat the question out loud before answering
- Handling tough questions
- What if I get questions about non-LUXA products?
- Please state that we can’t offer specific troubleshooting or assistance when mixing with other brands. LUXA used with LUXA is always ideal and recommended.
- If it’s a question you don’t know the answer to, the LUXA team member watching your live may be able to help… or you can let them know to DM us.
- Call to Action
-
What you’re guiding people to do should always be related to LUXA…
DM us for further questions, reach out to our customer service for troubleshooting, and find these products on our website, shop from the link in bio… etc! - Avoid using the live opportunity to specifically ask for follows to your personal page. This will happen naturally!
- Use ALL LUXA products if at all possible
- Even nail files and buffers!
- If you don’t have something, plan the live for later so you can get the products in hand.
- Let us know what you’re needing if it’s tools or brushes, as we may have misprints or other slightly imperfect products we can send you.
- Avoid featuring discontinued products:
- Illuminati
- Glam Gel Pods
- Chameleon Glitz
- Chunky Metals
- Fine Metals
- Please Me gel color
- Foil Boxes