🖤 2025 Black Friday FAQs 🖤
Your ultimate guide to our biggest sale of the year. We’ve cut the fluff, quick answers, easy toggles, and a little fun sprinkled in.
Shopping Tips (Before the Madness Starts)
- 📝 Make Your Wishlist: Click the little heart on every product you want. On sale day, your faves are all in one place, ready to add to cart.
- ⏱ Shop Early: Hot shades and pro bundles go FAST. Once they’re gone, they’re gone.
- ⚡ Stack Smart: Don’t forget about Essentials + Pro Bundles for max savings.
🎉 What’s the deal this year?
40% off storewide (excludes Gift Cards, Complete Collection Sets, and swag). Biggest sale of the year, stock up while you can!
🗓️ When does it start & end?
Early Access (Hardcore tier & LUXAAF)
Starts: Monday, Nov 24 @ 10 am PST
Ends: Wednesday, Nov 26 @ 5:59 pm PST
General Access
Starts: Wednesday, Nov 26 @ 6 pm PST
Ends: Monday, Dec 1 @ 11:59 pm PST
⏰ Can I see the General Access sale times in my timezone?
| Time Zone | Start Time | End Time |
|---|---|---|
| Eastern | Wed 11/26 @ 9:00pm | Tue 12/2 @ 2:59am |
| Central | Wed 11/26 @ 8:00pm | Tue 12/2 @ 1:59am |
| Mountain | Wed 11/26 @ 7:00pm | Tue 12/2 @ 12:59am |
| Pacific | Wed 11/26 @ 6:00pm | Mon 12/1 @ 11:59pm |
| Alaskan | Wed 11/26 @ 5:00pm | Mon 12/1 @ 10:59pm |
| Hawaiian | Wed 11/26 @ 4:00pm | Mon 12/1 @ 9:59pm |
💻 Do I need a code?
Codes will auto-apply at checkout.
Early Access: EARLYBF25 (only applies to LUXAAF & Hardcore tier)
Main Sale: LUXABF25
🎁 Freebies & Spend Thresholds
Hardcore: All orders get a free Limited Edition gel color, no minimum spend.
Everyone:
| Spend Threshold | Perk |
|---|---|
| $129+ | Free U.S. Shipping (after discounts & before tax) |
| $149+ | Free Build in a Jar / Build 2 in a Jar - choose Tawny or Cameo (One Free Build per eligible order) |
*Eligible freebies will appear at checkout once your cart hits the threshold (after discounts, before tax/shipping).
*No rainchecks. While supplies last.
📦 Is there free shipping?
Free standard shipping on U.S. orders $129+ (after discounts & before tax). Under that? Shipping is calculated at checkout. Expedited options are available too.
More info here ➡️ Free Shipping Offer
🚚 When will my order ship?
Standard: 5–7 business days processing + carrier time.
Expedited: 1–2 business days processing + carrier time.
Carriers may be slower due to holiday volume.
🌍 I’m international. What about customs?
Customs duties/taxes depend on your country and must be paid to your carrier by you, the customer, before delivery.
🔄 Can I return or exchange Black Friday items?
All BF items are final sale. If there’s an issue with your order, contact us via the Help Center.
🛒 Does my cart or wishlist reserve products?
No holds. Inventory is only secured once your order is placed.
🥞 Can I combine discounts?
No, only one discount code can be used per order. The Black Friday discount code cannot be combined with any other discounts, including Loyalty $-OFF coupons.
But if you want to give an affiliate some love, make sure you use their affiliate link when you purchase! 🖤
⭐ Can I still use my Loyalty Points?
Yes, you can still redeem loyalty points for free rewards during the sale! However, you cannot redeem Loyalty $-OFF coupons.
✏️ Can I change or cancel my order?
No modifications during BF. Cancellations may be possible if the order hasn’t processed yet, email info@luxapolish.com ASAP.
🤔 I bought last week. Can I get the BF price?
Sorry, sale pricing only applies to orders placed during the event.
💻 Is there a Cyber Monday sale?
Yes, but it’s just a continuation of Black Friday, no extra discounts.
📩 Still need help?
Email us at info@luxapolish.com. Response times may be slower, but we’ll get back to you as quickly as possible.
